- What information do we collect about you?
We collect information about you that may include name, address, telephone/mobile numbers and email address when you complete our enquiry form, make a booking (online or by telephone), subscribe to our special offers or send an email enquiry.
Non-personal website usage information is collected using cookies.
- How will we use the information about you?
We collect only necessary information about you in order to process your booking and, if you agree, to occasionally email you with news we think may be of interest to you.
We will not disclose any information to any person or company except to help prevent fraud or, if required, to do so by law.
- Secure payments
Our online booking service allows you to pay for your holiday through secure payment gateway Stripe.
We would occasionally like to send you an email with, typically, special offers, late availability or details of a new property.
We will not phone you or bombard you with messages, and your information will not be shared with a marketing company or anyone else.
You have a right at any time to stop us from contacting you by clicking on the ‘unsubscribe’ option at the bottom of each email.
- Access to your information and corrections
If you would like a copy of the information that we hold about you please contact us.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website and to compile statistical reports on website activity (such as Google Analytics).
Cookies do not contain personal information and a cookie cannot read data from your hard drive. You can set your browser not to accept cookies.
- Other websites
Our website contains links to other websites, such as local restaurants or our suggestions for local activities.
- How to contact us
By email: firstname.lastname@example.org
Or write to us at: So St Ives, The Old Cottage, Church Road, Lelant, St Ives, Cornwall, TR26 3LD
- Certificate of Registration
So St Ives is registered with the Information Commissioner’s Office (ICO) under registration reference ZA334902.