So St Ives Privacy Policy

This privacy policy explains how So St Ives use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you that may include name, address, telephone/mobile numbers and email address when you complete our enquiry form, make a booking (online or by telephone), subscribe to our special offers or send an email enquiry.

Non-personal website usage information is collected using cookies.

How will we use the information about you?

We collect only necessary information about you in order to process your booking and, if you agree, to occasionally email you with news we think may be of interest to you. 

We will not disclose any information to any person or company except to help prevent fraud or, if required, to do so by law.

Secure payments

Our online booking service allows you to pay for your holiday through secure payment gateway Stripe.


We would occasionally like to send you an email with, typically, special offers, late availability or details of a new property.

We will not phone you or bombard you with messages, and your information will not be shared with a marketing company or anyone else.

You have a right at any time to stop us from contacting you by clicking on the ‘unsubscribe’ option at the bottom of each email.

Access to your information and corrections

If you would like a copy of the information that we hold about you please contact us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website and to compile statistical reports on website activity (such as Google Analytics).

Cookies do not contain personal information and a cookie cannot read data from your hard drive. You can set your browser not to accept cookies.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

Other websites

Our website contains links to other websites, such as local restaurants or our suggestions for local activities.

Our privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Likewise, if you are booking your So St Ives holiday via a third-party website (such as VRBO, Airbnb, TripAdvisor etc) then you will need to refer to that company’s own privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

This privacy policy was last updated on 1 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or would like a copy of the information that we hold about you:

By email: stay@sostives.co.uk

Certificate of Registration

So St Ives is registered with the Information Commissioner’s Office (ICO) under registration reference ZA334902.

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