The government ‘roadmap’ announcement on 22.02.21 stated that we should be able to re-open our properties from Monday 12th April 2021. However, we are only permitted to accept bookings from guests coming from the same household until 17th May, from which point two households can stay together in the same property.
The situation is of course ongoing, so we will continue to monitor government guidance in the hope that the UK is well on the road to recovery by then.
We have amended our payment and cancellation policy in light of the on-going situation. With one third of the total price due to secure a new booking the final balance payment is now due one month before your stay, as opposed to the usual two months.
In the event of your holiday not being possible due to Covid UK government rules/guidelines we are offering to carry over any payments already made to a future stay in 2021 or 2022. If it is not possible for you to re-arrange your holiday dates then we will refund any payments already made, minus an admin fee of £50.
If you have to cancel your holiday due to personal reasons or illness then our usual cancellation terms apply.
We always strongly recommend taking out holiday insurance to cover such loses. For those with travel insurance in place please check your individual policy with your insurance provider directly.
For further details please get in touch via email at email@example.com
Please stay happy, stay safe and stay healthy during these testing times.
With very best wishes